These Terms govern your access to and use of Klevo's website, products, and APIs (the "Services"). By creating an account or using the Services, you agree to these Terms.
Acceptable use
- Do not use the Services to send spam, scams, or content that violates applicable law.
- Do not attempt to reverse engineer, disrupt, or overload the Services.
- Comply with the WhatsApp Business Messaging Policy when sending messages.
Account responsibilities
You are responsible for activity in your workspace, for keeping your credentials secure, and for ensuring that everyone you invite agrees to these Terms.
Billing
Paid plans are billed in advance on a monthly or annual basis. Fees are non-refundable except where required by law. Pass-through messaging fees from Meta are billed at cost.
Subscription terms
Subscriptions renew automatically at the end of each term. You can cancel at any time from your workspace settings; cancellation takes effect at the end of the current term.
Intellectual property
Klevo and its licensors retain all rights, title, and interest in the Services. You retain ownership of the data and content you upload. You grant us a limited license to process that data solely to operate and improve the Services for you.
Limitation of liability
To the maximum extent permitted by law, Klevo's aggregate liability under these Terms will not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Service availability
We target 99.9% monthly uptime for paid plans. Planned maintenance is announced in advance. The Services are provided "as is" without warranties of any kind.
Termination
We may suspend or terminate your access if you materially breach these Terms. You may terminate at any time by closing your account. Upon termination, we will delete or return your data per our retention policy.
Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Disputes will be resolved in the state or federal courts located in Delaware.
Contact
Questions about these Terms? Email legal@klevo.app.